If you don't see your question here, please feel free to ask!
WHEN DO YOU NEED TO HAVE YOUR COMMISSION INFORMATION IN BY?
Because I know that sometimes life gets busy, or people may not know what they want right away, I request that Patrons submit their information by the 15th of every month. If a patron needs an extension they may ask me and then may get their information in by the last day of that current month.
WHY DO COMMISSION REWARDS NEED TO BE IN BY THE 15TH?
Over time I have noticed that many Patrons don't need more than two weeks to know what they want for their reward, but for those who do need more time they will have the remainder of the month if they ask for an extension. On a personal note as an artist I have found that having most of the work I need to do lined up helps with productivity which is important for me to be able to plan more stable hours, work on more projects, and open my commissions when rewards have been finished for the month. All in all it it better for both my patrons and me.
I JOINED AFTER THE 15TH, DO I JUST NOT GET MY REWARDS?
Any Patron who joins Kruhee’s Patreon is automatically given an extension to the end of the month to contact about their desired Patreon reward(s), Please see Patron Rewards Explained for more details.
HOW DO YOU RECEIVE YOUR COMMISSION?
Like any normal commission I request that patrons gather their needed references, this includes character information, looks, items, clothing, and anything applicable you might like to have included in the image. Once this is done, please contact me via Discord, or the Patreon messenger (Whichever you prefer) including the kind of commission(s) you would like from the list, and any applicable character information. If at this time any patron would like guidance, I will work with them individually to guide us through the process. Otherwise this works as a normal commission only without need for a PayPal invoice.
WHAT CAN I ASK FOR IN MY COMMISSION?
I do not show sexual NSFW images, nor full nudity on my weekly art dumps thought they may be requested as a reward commission and kept private given the Patron is known to be 18+. I will not accept gratuitous gore or accept taboo subjects such as harming underaged peoples, or anything that breaks my ToS as an artist. Please see the Patron Termas of Service for more details.
HOW LONG DOES IT TAKE FOR ME TO GET MY REWARD BACK?
Generally all Patreon rewards will be finished within the month, but if not they will be completed within the first week of the next month.
CAN THE PATRON REWARD BE SAVED UP OR ROLL INTO THE NEXT MONTH?
No, as of January 2022 commission rewards do not roll over past the last day of the month unless the patron has experienced a major life event or emergency. They do not stack or roll over.
CAN PATRON REWARDS STACK OR GO TOGETHER?
Short answer, no. Patrons may not save up their patron rewards to trade in for a bigger project, nor may they insist their rewards fit together in complex ways such as two separate images that can be puzzled together as a ‘group photo.’ However, if patrons wish, they may request to combine their reward with other patrons to create a reward with up to three characters interacting at my discretion. This does not increase the level of the piece and all applicable patrons will be sharing the same image which includes all characters. This is only possible if all patrons involved are eligible for the same reward. IE, all chibis, or all colored sketches.
CAN I RESELL MY PATREON REWARD?
While I retain the copyright to all images in terms of commercial duplication of any and all rewards physical and digital, Patrons may, if they desire, resell their stickers, prints, or other merch at any price once. Patrons with commission rewards may resell once as well at any price they see fit.
CAN I COLOR ANY BLACK AND WHITE ART I RECEIVE AS A REWARD?
Yes, please feel free to color any work yourself, however patrons may not color the rewards of other patrons without express permission from them.
WHAT HAPPENS IF I DIDN’T RECEIVE MY REWARD?
If a patron has not contacted me by the 15th their reward is seen as forfeit, however if they have a reason such as an emergency they may be granted an exception. If for some reason a patron has been overlooked after stating their desired reward commission a patron may expect their reward in full. If a patron has not received their physical rewards in the mail after 60 days of the post date, then they may ask for a replacement as it is likely it has been lost in the mail.
DO I NEED TO WAIT TO BE CONTACTED BY KRUHEE OR DO I CONTACT THEM TO GET MY REWARD COMMISSION?
Please contact Kruhee via Discord or the Patreon messaging system before the 15th of the month to receive your reward.
I DON’T HAVE A MAILING ADDRESS THIS MONTH, WHAT DO I DO IF I STILL WANT THE THANK YOU LETTER?
If you don’t have an address for this month but will have one soon, please tell Kruhee ASAP and they will hold your reward until the next month’s letters go out. You will receive both in the same envelope.
WHERE CAN I POST MY REWARD?
Reward commissions may be posted on any social media, on a character webpage, or any place where they will not be duplicated for commercial resale.
WHY DIDN’T YOU SHOW MY PIECE ON THE WEEKLY ART DUMP?
If a piece is deemed by Patreon to contain inappropriate content it may not be shown. As they use a bot to decide this, sometimes images that aren’t inappropriate can't be shown or the Patreon account will be flagged and have to undergo review. If an image is actually NSFW it will not be shown regardless.
WHY IS THERE ONLY ONE POST A WEEK?
As a creator Kruhee doesn’t want to bog down Patrons accounts with what could be seen as spam. A good compromise is one post a week every Saturday and subsequent updates throughout the month as needed.